Using the Power of Acknowledgment in Increasing Your Business Bottom Line
Core Values, your "reason for being," will determine your success in life and in business. To help you or your company reinforce what's most important, and to show that you care, begin with the simple act of acknowledgment – organization-wide. It will have a continuous exponential ripple effect!
Acknowledgment makes more money!
According to Professor Daniel Goleman, who conducted research on how emotions affect the workplace for his book Primal Leadership, there is a direct correlation between employee morale and the bottom line. One study found that every 2 percent increase in the "service climate" – that is, the general cheerfulness and helpfulness of the staff – saw a 1 percent increase in revenue.
To the small or large business owner and entrepreneur: Real leadership begins on the inside with your own commitment to inspire the best in others and be the difference you want to make in your lifetime.
Leaderless leading is a philosophy – an attitude – that will work wonders for anyone in any type of leadership role. Emerson said it best, "It's one of the most beautiful compensations in life that no person can help another without helping themselves."
TEN WAYS TO USE "I MAKE A DIFFERENCE®" WRISTBANDS
& "WHO I AM MAKES A DIFFERENCE®" BLUE RIBBONS
- At meetings or conventions to reinforce that Who each participant is, Makes A Difference.
- An employee, customer, client or patient birthday gift, because who they are makes a difference.
- As a Thank You for "going the extra mile" because it made a big difference to someone.
- As a Thank You for what someone just did because it made a big difference to you.
- To positively impact Organizational Negativity when change and/or reorganization is occurring.
- When a client, patient, or customer comes through the door, they are greeted and personally acknowledged, then given two more to give to others.
- At each monthly staff meeting, set aside time for employees/staff to recognize one another for what might have taken place recently.
- As a "leave behind" or "thank you" gift for salespeople.
- As a gift to celebrate your company's anniversary, sales goal, or milestone.
- Keep a basket of extra Blue Ribbons and Purple Wristbands for everyone, from employees to the client, patients and customers to take with them to pay-it-forward. The Goodwill generated will come back to you.
Change is cited as a major cause of organizational negativity: The newest research shows that negativity in the workplace can significantly hamper employee productivity. Employees create negativity within themselves and often the work environment amplifies such negativity and transmits it to others. It's everywhere!! Negativity breeds negativity and on it goes. What can you do about someone or something that is so negative all the time?
Understand – rather than resist – where negativity originates: fear. Please watch my free Energy Illustration Parts 1 & 2 video training online at: www.AttitudeIsPower.com
Abraham Maslow, known as the father of modern motivational theory, based his famous work Motivation and Personality on his studies of people as psychological specimens. His theory asserts that individuals are more capable, rational, and self-reliant than previous theories had suggested. The central core of his thesis is that man is an ever-evolving creature. As one desire is satisfied, another surfaces, and he goes to the next level. In his "hierarchy of needs" chart, he showed a five-stage progression-from survival, security, and belongingness, to self-esteem and finally self-actualization. In 1990, aesthetic, self-actualization and transcendence were added as upper levels in the hierarchy.
Having worked with clients throughout the United States, varying in age, sex, race, financial status, and lifestyle, I have found it to be obvious that, although their concerns span a broad spectrum, they follow quite literally the progression outlined in Maslow's chart. There is little similarity between the person who is concerned about basic survival issues such as where he is going to get his next meal, where he will sleep, how he will clothe himself, and the person who is focusing on a career change, a divorce, or life purpose. I have found one consistent, all-pervasive theme that appears to be a major issue to all people regardless of their life condition, status in society, or background: the need to connect with someone else, with understanding and regard.
All the techniques and exercises included in this training manual have been used by my clients and workshop participants to compassionately deal with basic human need and fears which can result in communication breakdowns and organization-wide loss in profitable momentum do to negativity. These methods will dissolve negativity and create a greater sense of community and synergy among team members. Thereby extending out to customers, clients and your company's resulting credibility.
Synergy begins with compassionate attention, connection and acknowledgment . As you work with the methodology described and experienced in this training, negativity is gently dissolved and resolved.
Claim your right to be a happy person, start acknowledging the best in others, and you will start feeling it yourself!
First, believe in what you are here to do.
Second, believe in the greatness inherent in ALL people.
Third, rest assured, when acknowledged, people WILL take good works forward.
Acknowledgment Dissolves Organizational Negativity
Staff Meetings: Give the gift that gives back: acknowledgment. Whether you are leading your own company or team, running for mayor of your town, or just trying to conduct a conversation with your teenage child, the power of acknowledgment will help you break through the negating undercurrents that may be deterring your success. Making the time to acknowledge your employees and other members of your staff or organization keeps energy up and productivity flowing.
Extended Family: Your employees' families have a vested interest in the success of your business. Acknowledgment most certainly must include spouses when they are invited to company events and celebrations.
Clients, Patients, Customers: Showing them gratitude and acknowledgment for their decision to give you their patronage is KEY. Give them a purple wristband or blue ribbon every chance you get. Then give them two more to pass on to someone important to them.
*Give additional gifts throughout the year: Posters, Make A Difference gift books and movies on DVD.
* If you have a waiting room, place "Make A Difference" collateral material surrounding your customers. Have the DVD movies playing on a television for everyone to enjoy.
Immerse your employees and customers in acknowledgment of their importance and show them this business/ office's dedication to making a difference.
Reports will come back from referring doctors, family members, co-workers and on and on about the significant shift the Blue Ribbon or Purple Wristband acknowledgment provides and continues to provide.
Never underestimate the power of one person to have an impact in this world,
by simply acknowledging one person at a time.